Most small businesses were set up in a garage, spare room or small office space which is cost efficient to begin with but once your business begins to grow, space becomes a huge issue.
The right time to outsource your e-commerce fulfilment is when your company has outgrown its current space, your service delivery has become ineffective or the hours spent fulfilling orders leaves you without enough time to invest in marketing and selling your services.
In the services industry, you’re only as good as your last job which is why reputation is the key to winning more work. This is why you cannot be doing the everyday jobs. As a business owner, you need to be putting your time and effort into growing your business. Poor delivery means poor reputation; no matter how loyal customers are to your brand, one bad experience can ruin it all.
There is not going to be a convenient time to outsource your e-commerce fulfilment because if your business is at capacity you are always going to be busy; outsourcing to a specialist e-commerce fulfilment company like Cloud Fulfilment can take a huge weight of your shoulders. We can even organise the whole move for you so that it makes your job a little less stressful.
The benefits of outsourcing are not always obvious to someone who has done everything themselves previously or doesn’t necessarily know much about the e-commerce fulfilment industry. To you it may feel like you're handing over your business without knowing that it's for the best.
We’ve listed a few of the most important benefits of outsourcing which will hopefully answer some of the reservations you have:
In rapid growth periods all processes can expand therefore it’s a good idea to outsource some of those more time consuming operations. This allows you to remove the stress of delivering your products, so that you can focus on growing your business further.
The cost element of outsourcing your e-commerce fulfilment is probably the most obvious benefit. Even if you are sceptical about having someone else do the “doing” for you, it doesn’t take a lot of number crunching to see that a fulfilment house already has the warehouse, IT systems and processes in place, so there is less of an investment for you.
You don’t need to buy a massive warehouse that yes, one day will pay off but at the minute is a huge overhead that you don’t need. It also means less investment in terms of training new people.
You can rest happy in the knowledge that your orders will be delivered in a professional and timely manner.
Cloud Fulfilment has racking designed especially for quick and easy picking. Our Warehouse Management System designs pick routes for saving time and money; our systems are all state-of-the-art and bespoke for our specific business needs.
With streamlined processes, Cloud Fulfilment maximises customer value whilst minimising waste. In the fulfilment industry "waste" is unused time or time that is used ineffectively, which could be used to generate profit.
In busy periods such as Christmas time, you don’t need to try to round up as many temporary workers as possible or stay until the small hours packing orders; outsource your picking and packing to a fulfilment partner and you will have a pool of highly trained staff that is deployed to meet changing order levels. Less recruitment means less training and therefore less cost.
With all sorts of varying clients, outsourcing to a fulfilment partner will mean that any new projects you undertake will be set up quickly and accurately. With processes already in place and nothing to build from scratch, the only missing component is your business.
Although to some small business owners it will feel like you are adding risk by outsourcing your e-commerce fulfilment, you are actually reducing the risk to your business.
It’s in our interest to make your business work and grow. It’s also in our interest to streamline your processes in order to save time. High staff turnover can add uncertainty and inconsistency whereas outsourcing to Cloud Fulfilment, our low staff turnover can bring continuity to projects and reduce the risk of a substandard level of operations.
Outsourcing to a specialist e-commerce fulfilment company gives you the opportunity to compete with bigger companies in your industry who have in-house support services.
Although a fulfilment house would be located remotely to you geographically, the business will run as one operation and you do not have to make the investment that your competitors have. In fact, you have more room to grow, can do so faster and with less risk attached.
Our Fulfilment House in the UK has longer opening hours than if you were running a business yourself. This allows you to go home on time and enjoy your evenings with your family. The UK market is growing at an incredible pace and therefore outsourcing to a UK partner is a good opportunity for overseas businesses. Fulfilling orders and shipping them from within the UK to the UK is also more cost effective than doing so from overseas.
Large projects may require skills that your staff do not possess in house. Outsourcing to Cloud Fulfilment is a good way of expanding your team and gaining people with the skills that you really need without the arduous recruitment process and the huge expense of taking on new staff.
Cloud Fulfilment has established relationships with carriers & packaging suppliers meaning we enjoy discounts that would not be available to smaller businesses. At Cloud Fulfilment will pass on this discount to our clients.
We are accredited to industry standards recognised for quality and environmental management. These accreditations are expensive to achieve but show how trustworthy your company is; so you know that you are getting a good service because it has been audited independently.See how our customers are enjoying the benefits of Cloud Fulfilment