Returns

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Returns management

Returns are considered a nuisance for online retailers and if your returns process isn’t as simple and efficient as it needs to be, it can be a major source of customer complaints.

By outsourcing your returns handling process to Cloud Fulfilment, you’ll reduce the time and cost of managing returns and provide a better experience for your customers.

We will accept your returns to our facility and process them quickly and efficiently, so a replacement or refund can be sent to the customer as quickly as possible. Where appropriate, items can be returned to stock as a replenishment for resale, or if an item is faulty or damaged, we can dispose of it or recycle it as instructed.